Frequently asked questions
Click on any of the topics listed below to find answers to the most frequently asked questions. If you can not find an answer to your question, feel free to contact us today!
Q: How does an air conditioner work?
Q: What is a maintenance check?
Q: Do I really need to do maintenance on my air conditioning system?
Q: How often should I have my system maintained?
Q: Why do my lights dim when my air conditioner goes on?
Q: There is ice on my Freon line outside and no air is coming out of grill. What causes this?
Q: Is this the only reason it will form ice?
Q: How can I tell if my system is low on Freon without calling for service?
Q: I have air blowing from my grills, but it is not cold. What can I check?
Q: How does a contactor work?
Q. What causes a contactor to stick?
Q. My outside unit is running but my inside unit is off. Is there a problem?
Q. What causes this to happen?
Q. My inside unit is running, but my outside unit won’t come on. What can I check?
Q. I am a seasonal resident. Is there anything I should add to my system to protect it while I am away?
GLOSSARY OF TERMS:
Q: What is an AIR HANDLER?
Q: What is a BTU?
Q: What is a COMPRESSOR?
Q: What is a CONDENSOR COIL?
Q: What is a DAMPER?
Q: What is DUCTWORK?
Q: What is an ELECTRONIC AIR CLEANER?
Q: What is ENERGY STAR?
Q: What is an EVAPORATOR COIL?
Q: What is a HEAT PUMP SYSTEM?
Q: What is a HUMIDISTAT?
Q: What is HVAC?
Q: What is a PACKAGE UNIT?
Q: What is REFRIGERANT?
Q: What is R-22 REFRIGERANT?
Q: What is R410-A REFRIGERANT?
Q: What is SEER?
Q: What is a SPLIT SYSTEM?
Q: What is a THERMOSTAT?
Q: What is a TON?